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Spring social media into action as a reputation manager
Social media can be a chance to let your customer service skills shine Also, it's a way to get your name and values out there on your own terms - not just when something "happens." Showing you are...
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Business, social media and tragedy
Businesses: Get personal in times of tragedy. Be genuine. Show your individual personality and humanity in a way that doesn’t tie back to what you’re trying to sell, even a little. Do good deeds...
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